at the hotel good evening can i help you

CoralOcean View, Tenerife: "Good evening, we are booked to stay with you in" | Check out answers, plus 642 reviews and 1,027 candid photos Ranked #15 of 60 hotels in Tenerife and rated 4 of 5 at Tripadvisor. Published3 Jun 2022. A hotel quality assurance (QA) checklist is a tool for evaluating the quality of hotel services. It covers all aspects of hotel operations, from facilities and amenities to customer experience. Simplify QA audits, address deficiencies, follow quality standards, and improve customer satisfaction using this tool. 1770 Reviews Ranked #49 of 175 Hotels in Dublin Nirthwest Good evening Hoping you can help me. We are looking to come for 4 nights. We're Travelling from England. Do we have to quarantine in Dublin over a year ago Answer 4 answers Reviewed this property MagsHenry Belfast, United Kingdom 0 Votes Hi there, sorry I only saw your email. Receptionist Hello, Plaza Hotel. May I help you? Guest: Good morning, I'd like to book a single room for two nights please. Receptionist: When for, sir? Guest: Next Monday, April 3rd. Receptionist: Let me just checkYes we have one single room available. Guest: Great. How much is the charge per night? Receptionist: Seventy euro, sir. Guest: OK, that's fine. Vay Tiền Nhanh Cầm Đồ. Madam President, I should like to bid Mr Barroso good evening, but oh dear, oh dear! EN Senhora Presidente, [...] gostava de dar as boas-noites ao Senhor Presidente Barroso, mas, meu Deus, [...]meu Deus! The doors of the houses slowly open one by one, as if they [...] wished to say good evening to the young people [...]who go out to look at the rising moon. As portas das casas se abrem uma a uma lentamente, como se [...] quisessem dizer boa noite aos jovens que saem [...]para ver a lua nascendo. CS Mr President, Commissioner, good evening. CS Senhor [...] Presidente, Senhor Comissário, boa noite. I wish you a good evening. Desejo-lhe uma muito boa tarde. DE Mr President, a very good evening and welcome to [...]Europe's first culture channel. DE Senhor [...] Presidente, muito boa noite e bem vindos ao primeiro [...]canal europeu de cultura. Thank you and have a good evening! Obrigado e boa noite! Good evening to you. Blossom Boa noite para vós. DE Commissioner, a very good evening to you. DE Senhora [...] Comissária, desejo-lhe uma boa noite. I therefore believe [...] that this is a good evening for Europe. Creio portanto [...] que hoje é uma boa noite para a Europa. SL Good evening everyone! SL Boa noite a todos! SV Good evening. SV Boa noite. NL Mr President, I can totally identify with [...] what the previous speaker said [...] and I would also like to bid Commissioner Frattini good evening for the third time today. NL Senhor Presidente, identifico-me plenamente com o que disse o orador que me precedeu. Nor do passers-by wish him a "Good evening, Sir! Nem os transeuntes lhe dirão boa tarde, Senhor! ES Mr President, [...] Commissioner, good evening, another evening discussing agriculture. ES Senhor Presidente, Senhora [...] Comissária, muito boa noite, mais uma noite falando de agricultura. DE Mr President, a very good evening to you. DE Senhor [...] Presidente, desejo uma muito boa noite. Mr President, my group would also like to [...] congratulate Mr Andersson for his work on this excellent own-initiative [...] report it has been a very good evening for those. EN Senhor Presidente, o meu grupo também gostaria de felicitar o senhor [...] deputado Andersson pelo seu trabalho neste excelente relatório de [...] iniciativa tem sido uma tarde muito positiva para todos. We had our fair share of luck and [...] it ended up a good evening for us. Tivemos muita [...] sorte e foi um ótimo dia para nós. PT Good evening, Mr President. [...]It is a pleasure to have a compatriot in the chair for this evening's sitting. Boa noite Senhor Presidente, é [...]um prazer ter um compatriota a dirigir hoje à noite a sessão. DE A very good evening to you, Mr President, at this late hour, shortly before midnight, when we few are together. DE Uma muito boa noite para si, Senhor Presidente, a esta hora tardia, já próximo da meia-noite, em que somos [...]poucos os que aqui continuamos reunidos. Good evening to you all, my [...]dear all. Boa noite a todos, queridos todos. THE PRESIDENT Good evening. O PRESIDENTE Boa noite. Good evening my dear friends =D Boa noite amigos =D Good evening beloveds, well it's evening for Candace. Boa noite queridos, bem para Candace já é de noite. NL Madam President, [...] Commissioner, ladies and gentlemen, good evening, I should first of all like to ask you [...]if you could pass [...]on our good wishes to Mrs Kroes. NL Senhora Presidente, Senhora Comissária, Senhoras e Senhores Deputados, boa noite. DE Mr President, [...] Commissioner de Palacio, good evening. DE Boa noite, Senhor Presidente, [...]Senhora Comissária de Palacio. Evening organised for all singles older than 20 year old, who wish to meet other singles or who simply [...] want to spend a good evening. Noite destinada para os solteiros com mais de 20 anos que queiram encontrar outros solteiros ou [...] simplesmente passar uma boa noite. Good evening, I present here [...]an interview with Tiago "Leuk" Machado, a player's section of exotic STARCRAFT II Boa noite, apresento aqui mais [...]uma entrevista feita a Tiago "leuk" Machado, um jogador da secção de STARCRAFT II dos exotic-island Australians are easily taxed in Asia with five points ahead of Japan. watch Australia vs [...] Germany and enjoy a good evening. Australianos são facilmente tributados na Ásia, com cinco pontos à frente do Japão. assistir vs Alemanha [...] Austrália e desfrutar de uma boa noite. By Last updated August 13, 2022 Check In Champion 20 Essential English Phrases for Hotel Receptionists Hotel receptionists are constantly communicating with people from different countries and cultures because they are often the first people you meet when on vacation outside maybe some of the airport crew. This is why hotel receptionists have such an important job. In this post, we’re going to cover why English is so important for hotel receptionists and 20 expressions that all hotel receptionists must know to be able to communicate with every international visitor that walks in the door. Contents Why Should Hotel Receptionists Learn English? 20 English Expressions Every Hotel Receptionist Should Know Welcoming Guests Taking Reservations Checking Guests In Giving Information, Offering Assistance and Handling Complaints Checking Guests Out Download This blog post is available as a convenient and portable PDF that you can take anywhere. Click here to get a copy. Download Why Should Hotel Receptionists Learn English? Just look at how busy airports are these days and you’ll realize how popular international travel and tourism has become. It’s common for people to simply hop on an airplane and cross the planet for vacation or business, any time of the year. In fact, according to the international travel industry has grown from 528 million tourist arrivals in 2005 to billion in 2015. It’s expected to hit billion by 2030. Now that’s a lot of international visitors you’ll be welcoming to your city if you’re a hotel receptionist. And as a receptionist, you need to be able to communicate with all of these travelers. You’ll be checking them in and out of the hotel and answering questions about your local area. Does that mean you need to speak every language on the planet? Fortunately, no. But you do have to be fluent in English because English is the lingua franca—the common language people all over the world use to communicate with each other. Learning English is an efficient way to be prepared for any conversation with almost any guest at your hotel. This won’t just make your day-to-day life easier—it’ll also make you more valuable as a hotel employee. For all you hotel receptionists, here are the most commonly used expressions you’ll need to communicate with your international guests. You can hear many of these expressions in use by native English speakers on the immersion program FluentU. This program aims to teach English naturally through authentic videos like movie clips, music videos, interviews and more. You can also check the meaning of any word at a click through the interactive subtitles, as well as add words and phrases to flashcard lists for later review with personalized quizzes. Welcoming Guests As a hotel receptionist, your job isn’t only to greet guests but also to make them feel welcome. A friendly smile and a warm greeting make a great start. Hello, welcome to [name of your hotel]. Here’s a standard greeting you could use. Instead of a simple hello, you could also say good morning, good afternoon or good evening depending on the time of day the guest walks in. How can I help you today? You can ask your guest this simple question at the beginning of their visit, or at any time during their stay. For a guest who’s new to your city, knowing that you’re there and ready to help will make them feel right at home. Taking Reservations Most guests make their reservations online. However, if they’re unable or unwilling to do that, they may make their reservations by phone. If that’s the case, here are some standard questions you might ask What’s the date of your arrival? Ask your guest when they’re planning to arrive and check into the hotel. When are you planning to check out? You’ll also need to ask when they’re planning to leave or check out of the hotel. How many people is this reservation for? You’ll need to know the size of the group or number of people to reserve rooms for. What type of room would you prefer? Some guests may have a preference for a certain type of room. Ask if they’d like a room for one person single or two people double. Some hotels offer different types of rooms for guests who don’t smoke non-smoking rooms and rooms with views for example, ocean view/sea view, mountain view or lake view. Checking Guests In Do you have a reservation? This is one of the first things you will ask a guest when they walk up to the reception desk. Not all guests have reservations. Some simply walk in and ask for a room. What name is the reservation under? If the guest has a reservation, find out the name of the person it’s under associated with. That way you can pull up their information on your computer screen. Could I have your ID and credit card, please? When checking in, hotels usually require the credit card of the guest and some form of identification ID like their passport or driver’s license. Using the modal verb could will make you sound more polite and professional. Your room is on the [number] floor, room number [number]. Tell the guest which room they’ve been assigned given. For instance, you might say Your room is on the 9th floor, room number 925. Breakfast is served from [time] to [time] every morning at/in [location/room]. Many hotels provide a free breakfast to guests every morning as part of their stay. If this is the case at your hotel, inform your guest about the time and place where they can enjoy the breakfast. So you might say Breakfast is served from 6 to 9 every morning in the dining area. Is there anything else I can help you with? This is a customer-friendly question you could ask after assisting a guest. In case they need more information or assistance, let them know that you’re always there to help. This is a good question to keep in mind. Enjoy your stay. Be sure to wish your guest a pleasant stay after you check them in. Giving Information, Offering Assistance and Handling Complaints A big part of your job as a hotel receptionist is to make guests feel at home and well taken care of during their stay. You’re the person guests come to for information, assistance and yes, even complaints. We have [scheduled services] that run to/from [location]. You’ll find [information] in/at/by [location]. Hotels often offer arranged transportation services like buses and tours that guests can use freely to travel to locations like the airport, local tourist attractions and shopping areas. These two statements are useful for informing your guests about these services. Feel free to adapt them to suit different situations We have a shuttle bus service that runs to the airport from here. You’ll find the shuttle schedule by the front door. We have city tours that run between here, Disneyland and Universal Studios. You’ll find brochures of all our city tours to the left of this lobby. To get to [location], just… Guests often ask for directions on how to get to a certain location either within the hotel or outside. This statement can easily be adapted to suit different situations. To get to the gym, just go down this hallway and turn left. It’s the second door on your right. To get to the nearest McDonald’s, just cross the street outside the hotel and walk straight. I’m sorry about that. Let me see how we can fix that right away. Your guest might mention …or, yell something they’re unhappy about. Maybe their towels need changing or their TV isn’t working. With the polite expressions above, you can apologize to the guest even if it’s not your fault and offer to fix the problem. If you need anything else, please let us know. Here’s another customer-friendly expression to let your guests know they can always contact you if they need help with anything else. Checking Guests Out Could I have your room number and key, please? When your guest is ready to check out, start by asking for their room number and key. Here again, use the modal verb could to sound more polite. Your total is [amount]. How will you be paying for this, please? Let them know the total amount for their stay and ask them how they prefer to pay. Some guests may prefer to pay by credit card, others may pay with cash, etc. Your total is $243. How will you be paying for this, please? Thank you and hope to see you again soon. This is a great way to say goodbye, thank your guest and send them off on a happy note. If they’re continuing their vacation to another location, you could add Enjoy the rest of your vacation. If they’re leaving for home, you could add Have a pleasant trip home. If you’re a hotel receptionist or hoping to become one, you’ll find this list of expressions useful as you set out to welcome visitors who’ve come from all over the world to visit your country. Remember, practice makes perfect and the more you practice using these expressions, the more confident you’ll become. Good luck! Download This blog post is available as a convenient and portable PDF that you can take anywhere. Click here to get a copy. Download

at the hotel good evening can i help you